Shipping & Returns

*ANY SALE ITEMS ARE FINAL SALE, STRICTLY NO RETURN OR EXCHANGE.

*Please choose carefully as we do not refund for change of mind, or wrong size ordered. We will happily exchange for another item, or change of size. 

We ship every Monday, Wednesday and Friday. 

We ship world wide from Melbourne Australia using DHL ecommerce, and DHL express. If you are international and need your item soon, please choose DHL Express, non-express shipping can sometimes take up to 20-30 days.

Please make sure your receiving address is safe and secure. We are not responsible for missing parcels if we have the tracking that says it is delivered. 

ALL SHIPMENTS TO THE UNITED STATES OF AMERICA ARE DELIVERED DUTIES PAID. 

With a changing global shipping climate, we have searched high and low for the best option to ship into the USA, and found the most reliable and cost efficient option is DHL express, the price is a little higher but it means no missing or delayed packages, and the duties and tariffs are completely covered by us. 

All import taxes, duties and customs charges around the world are the responsibility of the customer. If your order requires additional charges you will be notified and required to pay these before your package clears customs. As a provider of goods we declare the value of the package when shipped and from that point it is with your country’s customs agents to approve, delay or reject your package.

If your Item is returned to us by the postal service because of wrong address or unclaimed item, we will send it out again, but we will have to charge shipping again.

Return shipping expenses, and extra re-shipping charge must be paid for by customer.

We will happily exchange purchased items within 5 days of receiving.

Send email to info@junglesjungles.com to arrange exchange.

Exchange items must be unworn and in original packaging with tags.

Please choose carefully as we do not refund for change of mind, or wrong size ordered. 

Thank You!